We enable our customers to achieve their successful business outcomes and are their trusted advisor from start to finish.
Our offering includes:
- Lifecycle review of current and future manufacturer support, including EoS (end of sale), and EoL (end of life).
- Simplified administration and management of multiple vendor contracts through co-termination
- Contract maintenance to provide end users access to all viable information needed to receive support
- Escalation and enablement services as issues arise
- Management and activation of software subscriptions
- Review of software use to proactively manage growth as well as to identify potential cost savings
Partnership Levels and Promotions
By leveraging our Cisco Gold status, additional partnership levels, promotions, and incentives offered by manufacturers, we have the buying power to align our customers to the lowest cost purchase options.
Ordering & Logistics
Through our direct and distribution partnerships, we ensure speed to delivery, detailed tracking, and license registration, to execute a successful end to end delivery.
Our pre-sales team performs a thorough evaluation of our customer’s environment and the solution needs to meet your business requirements. Based on the evaluation, they analyze the results to provide the best recommendations, feature sets, and bundles. We guarantee optimal outcomes, pricing, and end to end simplification.
Our Q-Renewals team helps manage your support/maintenance renewal contracts to ensure that your organization sustains its dependable operations.
- Proactive team to oversee and prepare quotations for recurring maintenance renewals across multiple vendors
- Contract consolidation to simplify annual service budgeting
- Courtesy “Health Check” to assess your environment, and identify End of Life/Service gear and licensing to plan for future needs
- Dedicated staff to investigate, escalate, and resolve any issues in licensing, obtaining software downloads, or accessing tech support
We will work with you to find the perfect solution to your technical challenge, all for free.