Managed Services

Aqueduct Technologies provides advanced monitoring and remediation services for network infrastructure. Our skilled professionals support a variety of technologies from manufacturers like Cisco, Juniper, Riverbed, BlueCoat, and HP.

Our services include the following:

• 24×7 Monitoring of Network Infrastructure
• Alert review, validation, and escalation
• ISP vendor escalations and follow-up
• Perform root cause analysis of critical issues
• Manufacturer technical support coordination and resolution
• Remediation services
• Backup of network device configurations
• Firmware upgrades
• Move, Adds, Changes (MAC)
• Access to the portal and executive dashboards