Aqueduct Technologies > Managed Services > Support for Network Infrastructure
Aqueduct Technologies provides advanced monitoring and remediation services for network infrastructure. Our skilled professionals support a variety of technologies from manufacturers like Cisco, Juniper, Riverbed, BlueCoat, and HP.
Our services include the following:
- 24×7 Monitoring of Network Infrastructure
- Alert review, validation, and escalation
- ISP vendor escalations and follow-up
- Perform root cause analysis of critical issues
- Manufacturer technical support coordination and resolution
- Remediation services
- Backup of network device configurations
- Firmware upgrades
- Move, Adds, Changes (MAC)
- Access to the portal and executive dashboards
