Collaboration

Aqueduct’s Team brings decades of experience in the collaboration field directly to our customer’s business needs. It all starts with understanding the needs and business goals of our customers and their customers. We then evaluate the best of breed solutions and providers to meet those needs and that allow for growth and scalability. We approach the solution as a team and can work with our Networking, Security, Data Center, and Carrier Services teams to ensure the full enterprise needs are met.

We offer a variety of solutions to meet the needs of your organization:

Unified Communications

Aqueduct Technologies unifies voice, video, data, messaging, and presence applications on fixed and mobile networks, delivering an easy-to-use, media-rich collaboration experience across business workspaces. Our solutions allow our customers to choose a solution for on-premise, data center, or UCaaS services to provide:

 

  • VoIP
  • Messaging
  • Conferencing
  • Mobile devices / BYoD
  • E-911
Group Collaboration
  • Instant messaging
  • Persistent group chat
  • Conferencing
  • Application integration
Contact Center

Aqueduct Technologies specializes in seamlessly integrating your enterprise communication platform and mobile devices for the use of audio, web, and video conferencing. Aqueduct Technologies allows our customers to provide comprehensive customer service through the use of IP based contact center functionality. Whether for internal support or external customer and partner service, our solutions provide the following capabilities:

  • Automatic call distribution
  • Interactive voice response
  • Advanced quality management
  • Workforce optimization
  • Call recording
  • Advanced monitoring, reporting, and management

Web Conferencing
  • Advanced audio, web, and video conferencing
Video Conferencing

Aqueduct Technologies specializes in seamlessly integrating your enterprise communication platform and mobile devices for the use of audio, web, and video conferencing. Our solutions allow our customers to:

 

  • End user video units
  • Room based video systems
  • Immersive video systems
  • Bridging and registration systems
A/V Customization
  • Room customization
  • A/V and room automation
  • End user
Next-Gen Smart Boards
  • Integrated smart boards
  • Video conferencing
  • Content sharing

Adoption Services
  • Administrative & end user communication and collaboration training
  • Usage analytics
  • Corporate roll out and adoption programs

Featured Video: New Cisco Collaboration AI Features

Assessment Services

UC Health Check Assessment

UC Assessment

UCaaS Assessment

UCaaS Readiness Basic Assessment

UCaaS Readiness Enhanced Assessment

We will work with you to find the perfect solution to your technical challenge, all for free.