Aqueduct Technologies > Managed Services > Support for Unified Communications

Aqueduct Technologies provides advanced monitoring and remediation services for Cisco Unified Communications.

Our services include the following:

  • 24×7 Monitoring of Devices
  • VoIP Performance monitoring via IP SLA
  • Monitoring of IP Phones availability and registered state
  • Past Call Analysis
  • Backup of network device configuration
  • Alert review, validation, and escalation
  • Verification of completion of backup jobs
  • Perform root cause analysis of critical issues
  • Manufacturer technical support coordination and resolution
  • Remediation services
  • Add, Move, and Changes for VoIP Phones
  • Access to the portal and executive dashboards
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Support 24/7/365
Prefer to talk?
Call (617)-221-3570
Prefer to write?
Fill out the form below
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